Reducing Operational Risk through Effective Incident Management

Reducing Operational Risk through Effective Incident Management

In today’s business landscape, the question is not if an incident will occur, but when. Whether it’s a data breach, system failure, or natural disaster, incidents are inevitable. The key to safeguarding your business lies in how effectively you manage these incidents. In this article, we’ll explore strategies and best practices that can help you minimize operational risk through adept incident management.

The Lifecycle of Incident Management

Incident management isn’t merely about responding to an incident; it’s a cyclical process involving several stages:

  1. Preparation: Develop a framework for identifying what constitutes an incident in your business context.
  2. Identification: Implement monitoring tools to detect incidents as early as possible.
  3. Classification and Prioritization: Categorize the incident based on its severity and potential impact.
  4. Response: Execute a well-coordinated strategy to contain and mitigate the incident.
  5. Post-Incident Analysis: Review the incident and its handling to identify areas for improvement.

1. Preparation: The Cornerstone of Incident Management

Why Preparation Matters

The distinction between companies that effectively manage incidents and those that falter often hinges on the degree of preparation. Being prepared means having a robust set of processes, plans, and training modules in place before an incident occurs. This proactive approach forms the cornerstone of successful incident management, allowing you to navigate the challenges that come with operational disruptions.

The Blueprint: Creating an Incident Response Plan (IRP)

An Incident Response Plan (IRP) serves as the blueprint for your incident management strategy. A comprehensive IRP delineates specific roles, responsibilities, and procedures that need to be followed during an incident.

Key Components of an IRP:

  1. Scope and Objectives: Clearly define what constitutes an ‘incident’ in your specific business context.
  2. Response Team: Identify the individuals responsible for managing incidents, complete with roles and contact information.
  3. Communication Protocol: Outline who should be notified, how, and when during an incident.
  4. Checklists and Procedures: Document the steps to be taken for common types of incidents you might encounter.
  5. Legal and Compliance Requirements: Account for any regulatory guidelines that must be followed during incident management.
  6. Resource Inventory: Maintain an up-to-date list of tools, technologies, and external contacts that might be required.

Creating an IRP is not a one-time activity; it requires ongoing updates and reviews to ensure its efficacy.

Practicing the Plan: Training and Simulations

Understanding an IRP on paper is one thing, but effectively executing it under stress is another. This is where training and simulations come into play.

Why Regular Training is Vital:

  • Skill Reinforcement: Frequent training sessions reinforce the necessary skills and help identify any gaps in knowledge.
  • Familiarity with Roles: Employees become accustomed to their roles in incident management, reducing confusion during an actual incident.
  • Updates and Changes: Regular training ensures that any updates to the IRP are disseminated and understood.

How to Conduct Simulations:

  • Scenario Planning: Develop real-world scenarios that your business could face. Use these as the basis for simulation exercises.
  • Cross-Functional Teams: Include employees from various departments to make the exercise as realistic as possible.
  • After-Action Review: After the simulation, conduct a debrief to discuss what went well and what could be improved.

Final Thoughts on Preparation

Through a well-crafted IRP and regular training, your organization stands a better chance of minimizing operational risk when incidents inevitably occur. Are you prepared to manage incidents effectively, or are gaps in your strategy leaving you vulnerable? The time to act is now, before the next incident strikes.

2. Early Identification: The First Line of Defense

The Crucial Role of Early Identification

In incident management, time is often your most valuable asset—or your most significant liability. Detecting an incident early can spell the difference between a minor inconvenience and a major operational catastrophe. Early identification serves as your first line of defense, allowing you to initiate your Incident Response Plan (IRP) before the situation escalates.

The Watchtower: Utilizing Monitoring Tools

To achieve early identification, you need to have the right surveillance in place. Monitoring tools serve as your operational “watchtower,” continually scanning for signs of abnormalities that could indicate an incident.

Categories of Monitoring Tools

  • System Monitoring: These tools keep an eye on your server health, disk usage, and network load.
  • Security Monitoring: Specialized software can detect unauthorized access, malware infections, and other potential security incidents.
  • Application Monitoring: These tools focus on the performance and errors of specific business-critical applications.

Features to Consider

  • Real-Time Monitoring: For immediate detection of irregularities.
  • Threshold Setting: Customizable alert settings based on your specific business requirements.
  • Data Logging: Maintains historical data, facilitating post-incident analysis.

Automated Alert Systems: The Wake-Up Call

Monitoring tools can gather data, but without a reliable way to act on that information, their utility is limited. This is where automated alert systems come into play.

Types of Alerts

  • Text Messages/SMS: Quick and direct, suitable for immediate action.
  • Email Notifications: For less urgent alerts, or for distributing information to a broader audience.
  • Dashboard Alarms: Real-time visual cues on monitoring dashboards.

Building an Effective Alert System

  1. Prioritization: Not every anomaly requires immediate attention. Define severity levels and route alerts to appropriate personnel based on importance.
  2. Escalation Pathways: Design a system to escalate the alert to higher levels of management if not acknowledged within a specified timeframe.
  3. Testing: Regularly test your alert systems to ensure they function as intended during an incident.

A Stitch in Time: The Importance of Early Identification

The power of early identification lies in its ability to dramatically reduce the damage and costs associated with incidents. By utilizing advanced monitoring tools paired with intelligent alert systems, you’re arming your organization with the capability to recognize and respond to threats in their nascent stages.

Are your current monitoring and alert systems up to the task of early incident identification? Given its vital role as the first line of defense, ensuring their effectiveness is not an area where shortcuts can afford to be taken.

3. Classification and Prioritization: Knowing What to Tackle First

The Complexity of Incident Variability

In incident management, a one-size-fits-all approach rarely works. Incidents vary in complexity, severity, and impact, making it imperative to differentiate and prioritize them accordingly. An efficient classification and prioritization process enables targeted action and resource allocation.

Establishing Severity Metrics: The Criteria for Evaluation

Determining the severity of an incident is foundational to its subsequent management. A well-thought-out set of severity metrics enables you to make rapid and informed decisions.

Key Severity Metrics to Consider:

  • Data Sensitivity: How sensitive is the data affected? Are we dealing with publicly available information or highly confidential data?
  • User Impact: How many users are affected, and what is the degree of the impact on their operations?
  • Operational Downtime: How long will systems or operations be affected, and what’s the cost associated with this downtime?
  • Legal Ramifications: Are there any legal or compliance issues that can arise from the incident?
  • Reputational Risk: What is the potential reputational damage to the company?

Creating a Prioritization Framework: Aligning Impact with Response

Once you’ve evaluated the severity of an incident, the next step is prioritizing your response actions. A prioritization framework serves as a guideline that aids in decision-making during high-pressure situations.

Components of an Effective Prioritization Framework:

  1. Severity Levels: Classify incidents into categories like Critical, High, Medium, and Low, based on your severity metrics.
  2. Response Timelines: Set specific timelines for addressing incidents of various severities.
  3. Resource Allocation: Determine in advance what resources (personnel, tools, budget) will be allocated to incidents of different categories.
  4. Stakeholder Notification: Identify which stakeholders need to be informed at each severity level and establish a communication protocol.

Balancing Act: Making Intelligent Choices

The act of classifying and prioritizing incidents is a balancing act. On one hand, you don’t want to over-allocate resources for minor incidents; on the other, underestimating a severe incident could have disastrous outcomes.

The Significance of Classification and Prioritization

The ability to classify and prioritize incidents efficiently is not just an operational necessity but a strategic imperative. It affects your bottom line, brand reputation, and long-term sustainability.

So, how robust is your current framework for incident classification and prioritization? Is it nuanced enough to manage the diverse array of incidents your organization might face? This is a pivotal element of incident management where precision and foresight are indispensable.

4. Response: Actions Speak Louder than Words

The Crucial Phase: Moving from Identification to Action

Identifying and classifying an incident is only the beginning; the heart of incident management lies in how effectively you respond. Your actions during this phase can either mitigate the damage or exacerbate the problem.

Assembling the Incident Response Team: Your Tactical Unit

In crisis scenarios, you can’t afford to have too many cooks in the kitchen. Assembling a specialized Incident Response Team (IRT) ensures that a knowledgeable and cohesive unit is addressing the issue.

Key Roles in an Incident Response Team:

  • Incident Manager: Oversees the entire response operation.
  • Technical Specialists: Handle the technical aspects, including containment and recovery.
  • Communications Lead: Responsible for internal and external communication.
  • Legal Advisor: Consults on compliance and legal issues that may arise.

Containment: The Immediate Firewall

Speed is of the essence when it comes to containment. The aim is to limit the damage and stop the incident from proliferating.

Types of Containment Strategies:

  • Short-term Containment: Immediate actions taken to quickly control the situation.
  • Long-term Containment: More comprehensive, strategic measures aimed at entirely eradicating the issue.

Steps for Effective Containment:

  1. Isolate Affected Systems: Quarantine the systems or accounts that are directly impacted.
  2. Data Backup: Immediately backup data that could potentially be lost or compromised.
  3. Revise Access Controls: Update permissions and credentials to limit further unauthorized access.

Communication: The Fabric That Holds It All Together

Transparency and timely communication are non-negotiables during incident management.

Who to Communicate With:

  • Internal Stakeholders: Executives, employees, and board members need to be kept in the loop.
  • External Stakeholders: Customers, partners, and potentially even regulatory bodies should be informed as deemed appropriate.

Communication Channels:

  • Email Updates: Formal updates detailing the situation and actions being taken.
  • Status Dashboard: A real-time overview of the incident’s status.
  • Social Media & Press: For large-scale incidents, broader public communication may be necessary.

The Weight of Proper Response Measures

Your approach to responding to incidents sets the stage for not just immediate recovery but also for future resilience. Poorly handled incidents can lead to reputational damage, legal repercussions, and a loss of trust among stakeholders.

How well-equipped is your organization to transition from incident identification to effective action? This is the stage that truly tests the mettle of your incident management strategies, requiring a blend of speed, skill, and communication prowess.

5. Post-Incident Analysis: Lessons Learned

The Journey Beyond Resolution

The resolution of an incident is not the finish line but rather a checkpoint in a continuous improvement cycle. The insights gathered post-incident are vital for fortifying your organization against future occurrences.

Crafting the Incident Report: The Diagnostic Tool

A detailed incident report serves as the authoritative record of the event, acting as both a diagnostic tool and a future reference material.

Elements of a Comprehensive Incident Report:

  • Executive Summary: A high-level overview of the incident, actions taken, and outcomes.
  • Incident Timeline: A chronological account of how the incident unfolded.
  • Response Actions: Detailed descriptions of the containment and recovery efforts.
  • Impact Analysis: Evaluation of the incident’s effect on operations, finances, and reputation.
  • Recommendations: Suggestions for improvement, based on lessons learned.

Reviewing and Updating the Incident Response Plan: The Evolutionary Step

Your Incident Response Plan (IRP) is a living document, one that should evolve based on real-world experiences and insights gained from recent incidents.

Steps for Effective IRP Revision:

  1. Gap Analysis: Identify weaknesses or gaps in the existing IRP that were exposed during the incident.
  2. Stakeholder Input: Include feedback from team members involved in the incident response.
  3. Regulatory Updates: Ensure the plan aligns with any new or updated regulations.
  4. Tool & Resource Evaluation: Assess the efficacy of tools and resources deployed, making adjustments as needed.
  5. Training Updates: Modify training programs to include new scenarios or procedures based on recent incidents.

The Power of Retrospection

Post-incident analysis is a powerful tool for organizational learning. It enables you to transform challenges into opportunities for bolstering your security posture.

How often do you revisit your IRP, and when was the last time it was updated? In a domain where the only constant is change, adaptability and the willingness to learn from past incidents are your true allies.

Beyond the Incident: Building a Resilient Business

Effective incident management doesn’t just minimize operational risk; it builds a foundation for a resilient business. By continuously improving your incident management practices, you’re investing in the long-term stability and success of your enterprise.

Practical Insights for a Secure Tomorrow

Understanding and implementing effective incident management is crucial for minimizing operational risks. Armed with these best practices, you’re well on your way to making your business more resilient and secure. Remember, the best incident management strategy is a proactive one. What steps will you take today to safeguard your business for tomorrow?

Invitation for a Complimentary Discovery Call

Embark on Your Journey to Enhanced Business Security Now!

Why wait to transform your business’s security and resilience? Begin your path with a one-on-one, no-obligation discovery call with our experts – completely complimentary.

In this insightful session, we’ll:

  • Explore the unique challenges and objectives of your business.
  • Provide a preliminary assessment of your current security posture.
  • Offer initial guidance tailored to your immediate concerns.

 Book Your Free Discovery Call Now and light the beacon to navigate through the intricacies of business security, compliance, and resilience effectively.

Your future of fortified security and unyielding resilience is just a call away. Let’s craft it together.

Why Business Impact Analysis is Essential for Your Business

Why Business Impact Analysis is Essential for Your Business

The Importance of Business Impact Analysis (BIA): Understanding Risks and Planning for Success

In today’s dynamic and ever-changing business landscape, it is essential for organizations to have a clear understanding of the potential risks they face and how those risks can impact their operations. This is where Business Impact Analysis (BIA) comes into play. BIA is a systematic approach that helps businesses identify and evaluate the potential consequences of an interruption to their critical business processes. By conducting a BIA, organizations can gain valuable insights that enable them to prioritize their resources, plan for disruptions, and ultimately ensure their continuity in the face of adversity.

But what exactly is BIA and how does it work?

Let’s delve into the practical steps involved in creating a comprehensive BIA.

  • Step 1: Identify Critical Business Functions The first step in conducting a BIA is to identify the critical business functions that are vital for your organization’s survival and success. These are the processes, systems, and activities that, if disrupted, would have a significant negative impact on your operations. Ask yourself: What are the key functions that keep our business running smoothly? Examples may include customer service, production, supply chain management, or financial operations.
  • Step 2: Determine Potential Risks Once you have identified your critical business functions, it’s time to assess the potential risks that could disrupt them. These risks can come in various forms, such as natural disasters, cyber attacks, pandemics, power outages, or even human error. Consider both internal and external factors that could pose a threat to your operations. By understanding these risks, you can better prepare for them and develop effective mitigation strategies.
  • Step 3: Assess Impact and Recovery Time Objectives (RTOs) In this step, you need to determine the impact of a disruption on each critical business function and define the Recovery Time Objectives (RTOs). The impact assessment involves quantifying the potential financial, operational, reputational, and regulatory consequences of a disruption. It helps you prioritize your recovery efforts based on the severity of the impact. RTOs, on the other hand, define the maximum acceptable downtime for each function. They represent the time within which you aim to resume normal operations after an interruption.
  • Step 4: Develop Response and Recovery Strategies Once you have a clear understanding of the impact and recovery objectives, it’s time to develop response and recovery strategies. These strategies outline the actions and measures you will take to minimize the impact of a disruption and restore your critical functions within the defined RTOs. They may include backup systems, alternative work locations, communication plans, data recovery processes, or vendor partnerships. The key is to have well-defined strategies that can be readily implemented when needed.

Now, what happens if you don’t have a BIA in place?

The consequences can be significant and potentially devastating for your business. Without a BIA, you may lack the necessary insights to understand the true impact of a disruption on your operations. As a result, you may struggle to allocate resources effectively, leading to delays in recovery, increased costs, and damage to your reputation. Moreover, without a BIA, you may find yourself unprepared to meet regulatory requirements or contractual obligations, further jeopardizing your business’s stability.

At Xiphos, we understand the importance of BIA and its role in ensuring business resilience. Our team of experts can guide you through the entire BIA process, from identifying critical functions to developing recovery strategies. We specialize in tailoring BIA frameworks to meet the unique needs of your organization and help you navigate the complexities of risk management. With Xiphos by your side, you can confidently face disruptions, safeguard your operations, and emerge stronger than ever.

Don’t leave your business’s fate to chance. Contact Xiphos today and let us assist you in creating a robust Business Impact Analysis that empowers you to mitigate risks and thrive in an uncertain world.

Recent Ransomware Attack Puts Company on the Brink of Losing All Data

Recent Ransomware Attack Puts Company on the Brink of Losing All Data

Have you ever contemplated what might happen to your business if you lost all your data by ransomware attack? Consider for a moment the disruption it could cause: halted operations, missed deliveries, disappointed customers, and a potentially severe financial impact. This isn’t a hypothetical scenario. Today, we’re diving into the real-world case of a major distributor who learned this lesson the hard way, and discussing how you can avoid the same fate.

A Wake-Up Call

The company, a big player in the distribution sector, woke up one day to an unwelcome surprise. Their server was attacked by ransomware, an insidious form of malware that encrypts files and demands a ransom to unlock them. Business applications were frozen. Essential data accumulated over the last 4-5 years was rendered inaccessible.

Why did this happen? The company, unfortunately, hadn’t installed antivirus software on their server. But more critically, their backup strategy was inadequate. They had two backups, yes, but both were stored on the same server as the original data. When the ransomware struck, it encrypted these backups along with everything else.

What Makes a Good Quality Backup?

So, what could this company have done differently? What can you do to protect your business from a similar disaster?

One word: Backup. But not just any backup, a good quality backup.

A robust backup system is one that follows the 3-2-1 rule:

  • At least three total copies of your data
  • Two of which are local but on different mediums
  • And one copy off-site

This rule ensures that even if one version of your data is compromised (like in a ransomware attack), you still have at least two safe copies, one of which is located off-site, protected from any localised issues like a fire, flood or cyber-attack.

But backups aren’t just about having different copies. It’s also about having recent copies. Incremental backups can capture changes made to your data throughout the day, reducing the risk of losing hours of work in the event of a system failure or attack.

The Risk of Paying Ransom

Now, you might be wondering, “Can’t I just pay the ransom?” You could. But paying off the ransom not only encourages the criminals, it also doesn’t guarantee you’ll get your data back. It’s a costly gamble that can lead to further exploitation.

Your Solution: Dedicated Backup Services

So how can your business avoid this distributor’s predicament? By enlisting the help of a reliable, dedicated backup service provider.

We at Xiphos specialize in providing top-tier backup solutions, tailored to your unique business needs. Our service ensures your data is continuously protected, adhering to the 3-2-1 rule and offering the peace of mind that comes with knowing you’re safe from threats like ransomware.

Remember, in today’s digital age, data is the lifeblood of your business. By taking the necessary steps to protect it, you can avoid the costly, time-consuming recovery process and, most importantly, maintain the trust and satisfaction of your customers.

Don’t wait until it’s too late. Take action today. Secure your future with Xiphos. Because when it comes to protecting your data, good quality backup isn’t just an option—it’s a necessity.

Ransomware and Business Protection: A Comprehensive Guide

Ransomware and Business Protection: A Comprehensive Guide

Ransomware is a type of malicious software (malware) that encrypts an individual’s or an organization’s data and demands a ransom for its release. In recent years, ransomware attacks have become increasingly prevalent, targeting businesses of all sizes and causing significant financial and reputational damage. This article will delve into the world of ransomware, explaining its modus operandi, discussing prominent examples, and providing practical guidance on how businesses can protect themselves from this ever-evolving threat.

What is Ransomware?

Ransomware is a form of malware that infiltrates computer systems, encrypts files, and demands a ransom payment for the decryption key. Typically, cybercriminals demand payment in cryptocurrencies such as Bitcoin, which offers a degree of anonymity and is difficult to trace. Ransomware can spread through various means, including phishing emails, exploit kits, and infected software downloads.

There are two primary types of ransomware:

  • Crypto-ransomware: This type of ransomware encrypts files and demands a ransom for the decryption key. The encrypted files become inaccessible, often resulting in the loss of crucial data.
  • Locker-ransomware: Locker-ransomware denies access to an infected device by locking the user interface. The attacker demands a ransom for unlocking the device, but the files remain intact and unencrypted.

“Ransomware attacks have evolved from opportunistic menaces to strategic and targeted assaults on businesses of all sizes, making robust cybersecurity measures and employee education essential components of a comprehensive defense strategy.” ~ Darie Maric, Xiphos CEO

High-profile Ransomware Cases and Their Consequences

  • WannaCry (2017): This global attack affected over 200,000 computers across 150 countries, causing an estimated economic impact of over $4 billion. The UK’s National Health Service was one of the most prominent victims, with hospitals forced to cancel appointments and surgeries.
  • NotPetya (2017): Initially targeting Ukraine, NotPetya spread to multinational companies like Maersk, Merck, and FedEx, causing total damages of over $10 billion.
  • SamSam (2018): This ransomware specifically targeted healthcare organizations, municipal governments, and educational institutions. The city of Atlanta experienced a severe attack, with an estimated recovery cost of $17 million.
  • Garmin (2020): The GPS technology company fell victim to a ransomware attack that disrupted its services for several days. Garmin reportedly paid a ransom of $10 million to restore access to its systems.

These examples demonstrate that ransomware can inflict significant financial and reputational damage, regardless of an organization’s size or industry.

The Impact on Small Businesses

Small businesses are often attractive targets for ransomware attackers, as they typically have weaker cybersecurity measures in place. Moreover, small businesses may not have the resources to implement robust cybersecurity programs, making them more susceptible to ransomware attacks. The consequences of ransomware attacks on small businesses can be severe, leading to financial losses, reputational damage, and even closure in some cases.

For example, in 2019, a ransomware attack on a small accounting firm in Oregon resulted in the loss of crucial data and an eventual shutdown of the company. In another instance, a small medical practice in Michigan was forced to close its doors after a ransomware attack crippled its systems and the practice could not afford to pay the ransom.

Protecting Your Business from Ransomware

To minimize the risk of falling victim to ransomware attacks, businesses should adopt a multi-layered approach to cybersecurity.

Some key strategies include:

  • Employee training: Educate employees about ransomware and the importance of cybersecurity. Teach them to recognize phishing emails and avoid clicking on suspicious links or downloading attachments from unknown sources.
  • Regular software updates: Ensure that all operating systems and software are up-to-date with the latest security patches.
  • Data backups: Perform regular data backups and store them off-site or on a secure cloud server. This will allow you to recover your data in the event of a ransomware attack, reducing the need to pay the ransom.
  • Network segmentation: Divide your organization’s network into separate segments to limit the potential spread of ransomware. This approach can help contain the damage if an attack occurs.
  • Implement strong access controls: Limit user access to sensitive data and systems based on the principle of least privilege. This means granting users the minimum access needed to perform their tasks, minimizing the risk of unauthorized access.
  • Use robust antivirus and anti-malware software: Implement advanced threat detection solutions that can identify and quarantine ransomware before it infiltrates your network.
  • Develop an incident response plan: Having a well-defined plan in place can help minimize the impact of a ransomware attack. Establish clear roles and responsibilities for team members and create a communication strategy to ensure timely updates to all stakeholders.
  • Regularly assess and improve your cybersecurity measures: Continuously evaluate your organization’s cybersecurity posture and make improvements as needed. This can involve conducting penetration tests, vulnerability assessments, and implementing security best practices.
  • Consider cybersecurity insurance: While insurance cannot prevent a ransomware attack, it can help mitigate the financial impact of a successful attack.
  • Collaborate with industry peers and authorities: Share threat intelligence with other organizations and government entities to improve overall preparedness against ransomware attacks.

In conclusion

Ransomware is a growing threat to businesses of all sizes, with the potential to inflict significant financial and reputational damage. By implementing a robust cybersecurity strategy and following best practices, organizations can reduce the likelihood of falling victim to these malicious attacks. By prioritizing employee training, regular software updates, data backups, network segmentation, strong access controls, and incident response planning, businesses can better protect themselves against the ever-evolving landscape of ransomware threats.

Why does business continuity matter now more than ever?

Why does business continuity matter now more than ever?

As the war in Ukraine unfolds and sanctions against Russia are implemented, organizations around the world will be looking at the impact this will have on their operations. Business continuity matter now more than ever.

War impacts every economy in the world because the world is more connected than ever. Every business is going to feel the impact in some way. Whether or not your business is related to Ukraine or the Russian Federation or not, all will suffer the consequences of the war.

The best moment to think about business continuity was five years ago, the next best moment is NOW!

The Risk

Each company faces many new risks or the likelihood of certain risks is greater than ever. Physically, this war is confined to Ukraine, but the economic war is worldwide. What will happen over the next few months and years is uncertain. That is why businesses should be ready for anything. Business continuity is crucial to success.

There are many new risks, let us analyze a few:


The global economy is impacted by world developments, especially when there are wars and sanctions, repercussions of which affect many companies, even if they are not directly connected with countries under sanctions.

  • Is there any part of your business that is affected by sanctions or repercussions?
  • Do you have business continuity plans in place to assist you in responding to the crisis?


As the global crisis continues, many companies are struggling with cash flow and are deciding to reduce their losses. This has become increasingly visible with inflation and rising fuel and food prices.

  • Do you have plans in place if your cash flow is threatened?
  • Are you saving money to help you survive for some time if problems occur?


If your company depends on raw resources that have been imported from Russia or Belarus under sanctions or from Ukraine. Issues related to obtaining raw resources can occur suddenly and without warning.

  • Do you have a backup plan in case this happens?
  • What raw materials or energy sources do you depend on for the purpose of doing your job?
  • Do you have more than one supplier to avoid this scenario?


Cybersecurity is in today’s world, one of the most important aspects of security of your business. Cyberattacks are more common, especially government-financed attacks.

  • What would be the impact of a major cyberattack on your company?
  • Do you have cybersecurity in place, tested and enhanced?
  • Do you have disaster recovery plans to recover from an attack in a timely manner?

Preparation is 50% of the work

Business continuity is very important today after we experienced the pandemic and now the ongoing war in Ukraine.

Preparation is 50% of the work., and each company should do what it can to be prepared. Even now, it’s not late, do everything you can to prepare for unforeseen events. It’s a lot easier when you’re ready.

There are so many examples of companies that did not take business continuity into account and were shut down when a crisis broke out.

Never let that happen to you!